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welcome to okinawa military family Housing

 

Military Family Housing on Okinawa is managed by the USAF as a Joint Service Program.  This means the family housing process is centralized for all accompanied Marines, Sailors, Soldiers and Airmen regardless of which base/camp/installation of assignment.  The program is organized around a central office located at Kadena Air Base with satellite offices located at Camps Kinser, Courtney and Foster.  Additionally, current availability of Military Family Housing is significantly reduced due to the Okinawa Housing Revitalization Program which is a 10 year, $710 million  effort to improve the condition of nearly 5,000 homes across the island.  Between now and 2024, 33% of Military Families will live in the local community.  After the program, 25% of Military Families will live in the local community.

 

ANNOUNCEMENT

Kadena Microgrid Electrical Outages

  • Beginning January 28, 2023, Kadena Air Base and Camp Lester will experience biweekly power outages to support the installation of a microgrid electrical system to support energy resilience. This will impact many buildings and residences throughout Kadena Air Base and Camp Lester. For information on when and which buildings will be affected, please refer to the Kadena Connect App and the Okinawa Military Family Housing Facebook page and the link :Map and schedule

 

  • Operating Hours: 0800 – 1530 hrs Monday thru Friday, and office will close at 1200 on every Wednesday.
  • To schedule an appointment, please contact us at DSN (315) 634-0582/83 or Operator 011-81-98-938-1111(Comm) or 098-938-1111(Local Phone) then dial 634-0582, or via email, kadenahousing.customerservice@us.af.mil
  • If you are Sponsoring an Inbound Service Member, please advise the Member to send Advance Housing Application as a package. In lieu of School Verification Letters, you may use your Housing Assignment letters (on base) or Lease Contract (offbase).

 


During peak PCS season and increase volume of emails and phone calls, responses may take 5 to 10 business days or more, depending on the request. To better serve you, you may reach out directly to specific departments as follows:

General Correspondence: 

On base Correspondence: 

Off base Correspondence: 

Maintenance:

Pre-Final Inspections:

Government Furnitures/Appliances:

Facility Inquiries:

  • 634-1427

Dorms(Unaccompanied Housing):

BULLETIN FORM

PORT TO HOME RESIDENCE PROGRAM

The Port to Home Residence Program was established to support inbound service members moving directly into permanent family housing quarters upon arrival to the island of Okinawa, if inventory permits. Sponsors assigned to inbound service members play a vital role in achieving the processes required prior to moving arriving families into Military Family Housing.  We recommend that contact be made with the housing office at the earliest time possible, preferably NLT 30 days in advance, to ensure that all processes can be completed by the estimated arrival date. Anytime after 30 days will be considered an advance standard application.  Service member will be required to attend (virtual) In-processing Housing upon arrival.

To participate in the Port to Home Residence Program, inbound service members or their sponsor must provide to the Kadena Housing Office the following completed forms: a copy of your orders, estimated travel and command sponsorship documents for all members listed in the orders, DD Form 1746 - application for assignment to housing and AF Form 4422 - sex offender disclosure form. Specify whether port to home or standard advance application for proper processing. Please send us all documents as a package to Kadenahousing.customerservice@us.af.mil email address. No housing offers will be extended without all required documentation being provided to your assigned Housing Counselor.  Upon receipt of completed documents, a housing counselor will contact both the sponsor and inbound service member to complete the remaining process. The process includes viewing of unit’s available, acceptance of unit selected, and scheduling temporary furnishing requirements (if required). The sponsor will be authorized to pick up the keys for the unit selected no earlier than 48 hours prior to the arrival of the inbound service member. The sponsor will need a power of attorney to be able to pick up keys and accomplish the most housing paperwork for the servicemember. Members will be offered a maximum of three mandatory MFH units and will not have a turn down option and have to accept one of the three offers. Counselors will try to offer units in three different neighborhoods and floor plans if possible. A process flow chart and Sponsor/Service Member Checklist for Military Family Housing is provided below to further assist the sponsor and inbound service member with the required processes.

 

 

Government Loaner Furniture and Appliance

Department of Defense Military Family Housing also provides furniture and appliances to military families.  Persons living in Military Family Housing (on-post) on full JTR (Joint Travel Regulation), will receive access to loaner furniture kits for up to 90 days at the start and 60 days at the end of tours.  Persons living in Military Family Housing (on-post) on reduced JTR, will receive access to loaner furniture for the duration of the assignment.  Persons living in Community Housing (off-post) on full JTR, will receive access to loaner furniture kits for up to 90 days at the start and 60 days at the end of tours. Persons living in Community Housing (off-post) on reduced JTR, will receive access to loaner furniture for the duration of the assignment. Available items include: bedroom sets, dining room sets and living room sets.

All persons in Military Family Housing (on-post) receive stoves, ovens, dishwashers, refrigerators, clothes washers and clothes dryers. Persons living in Community Housing (off-post) have access to stoves, ovens, refrigerators, clothes washers and clothes dryers. The appliances are good quality and brand name.  Please treat them like you purchased them…a taxpayer did, for your benefit.

Please contact your gaining unit for eligibility for these services.

HEAT TOOL

WHAT IS HEAT?
 
Housing Early Assistance Tool (HEAT) creates an easy on-line experience to connect you, the Service Member, with your future destination and offers an on-line venue to obtain housing assistance prior to a PCS transfer. HQ Air Force Housing has successfully implemented HEAT across the AF Enterprise so members can reach out to installations when preparing for transition. Installations are accessible through the HEAT tool across CONUS and most OCONUS installations. Members should use HEAT when preparing to transfer to their new assignment. Learn more at the HOMES.mil site.

 

On-Post inventory

The Department of Defense (DoD) has over 7,800 on-base MFH units to support military personnel and their families assigned to installations on Okinawa.  The Air Force is the Executive Agent for MFH.
 All inbound Military accompanied personnel will be required to reside on base if adequate MFH units are available. Per AFI 32-6000, Housing Management, on-base assignment is mandated to ensure optimum utilization of 98% occupancy for homes that have a Facility Condition Index score greater than 60 for each entitlement category at both the member’s primary and secondary installations listed on the attachment.  The primary installation is the member’s duty location or the nearest support base with MFH units.  Members are offered three mandatory MFH units if available, and will not have a turn down option and have to accept one of the three offers.
  Members who are currently living on base and request to relocate off base will be considered for approval if occupant has occupied MFH for a minimum of one year and the member’s entitlement category at the primary and secondary installations assigned meet the 90% occupancy rate or higher.  The cleaning of quarters and move will be at the occupant’s expense for all discretionary moves.
 
 

getting on the wait-list

Advanced registration is possible, but your application date is not the date you are added to the wait-list. You are added to the wait list in accordance with AFI 36-6000, Family Housing Management.

To advance register, send a copy of your orders, confirmed travel documents for all members listed in the orders, DD Form 1746 - application for assignment to housing and AF Form 4422 - sex offender disclosure form to kadenahousing.customerservice@us.af.mil. If you have a completed package, you are added to the waiting list on the day of your departure UNLESS the military sponsor and family members do not travel together.

Many families choose to participate in Delayed Dependent Travel. This system allows military sponsors to arrive on Okinawa prior to the family. While this is done for many reasons, please be advised the military member cannot be placed on the family housing waiting list until the family has ticketed travel and is within 30 days of arrival. A family housing unit cannot be assigned without the family being present. Participating in Delayed Dependent Travel may cause the military member to be temporarily assigned to unaccompanied housing.

OCCUPANCY RATE and WAITING LIST

WAITING LIST - UPDATED ON 22 MAY 2023

CENTRAL

NORTH

SOUTH

 

arrival on island

Once you have arrived on island and have reported to your unit, reach out to us within two to three days to schedule a housing appointment. To schedule an appointment, you may contact MHO at DSN (315) 634-0582/83 or Operator 011-81-98-938-1111(Comm) or 098-938-1111(Local Phone) then dial 634-0582, or via email, kadenahousing.customerservice@us.af.mil, or report to the housing office (bldg. 217). Operating hours: 0800-1530 hours on Monday - Friday. We close at noon on every Wednesday. We are closed on weekends, Holidays, most PACAF Family days. We will need your name, pay grade, branch of service, accompanied or unaccompanied(if accompanied, specify if you are mil to mil), arrival date on island, Email address, work phone, local phone/hotel and room number.

 Please schedule a virtual orientation housing brief that provide information regarding on base housing.  At this briefing, you will be advised the current availability of on-post housing in your grade (rank) and entitlement (bedrooms).  If no homes are available on-post, you are then cleared to pursue off-post housing.

What to expect

In agreement with the Government of Japan and United States Forces Japan, there are to be a maximum of 6,928 military family housing units on Okinawa.  The average population of accompanied Marines, Sailors, Soldiers, and Airmen hovers around 8,500.  This means that approximately 25% of all families stationed on Okinawa will live in the local community.  This percentage is currently at 33% due to ongoing family housing construction which has reduced the number of available homes on-post to around 5,000.

housing agencies

The Department of Defense Military Family Housing Office also acts as guide for those families who need to find Community Housing.  We have a robust referral program with over 110 housing agencies that will assist you with finding a good match for your family.  It also helps to engage with your sponsor and family readiness program to learn more about life in the local community and the ins and outs of off-post life.  

unaccompanied personnel

Each service component provides unaccompanied housing to their own population.  Unaccompanied personnel should work closely with their unit, sponsor, or family readiness officer to learn more about available on-post and off-post processes.

civilians live off-post

Department of Defense Family Housing is assigned according to a priority system. Since there are not enough homes for all accompanied military families, on-post homes are not currently being offered to Department of Defense Civilians. The exception to this policy is placement on the Key and Essential Personnel List which is centrally controlled by the 18th Wing with input from MCIPAC, USN and USAG-Okinawa.

kadena connect app

Kadena Connect is now available for Android and iOS users.
This app features:
- Emergency Contact List
- Kadena taxi services
- Non-emergency contact list
- Eating establishments
- Movie listings
- Resources
- Policies

Download Links:
iOS
Android

FAQ

Kadena Housing Office FAQ logo

KADENA FAMILY HOUSING INDEX

KADENA FAMILY HOUSING INDEX LOGO

HOUSING PICTURES FOSTER

HOUSING PICTURES CAMP COURTNEY

HOUSING PICTURES CAMP KINSER

KADENA AB YOUTH SUPERVISION GUIDELINES

The ages specified are the minimum ages and are based on the child’s ability to demonstrate age-appropriate behavior.

Click here for more information.

SATELLITE OFFICE

Bldg: 1670 Sada tower, multi purpose room(relocated from 376 NFT)

Number: 645-6234

Hour: 0800-0900, 1500-1600(except Wednesday)

Bldg: 107 Room 118

Number: 637-3736

Hour: 1430-1530

Close on Wednesdays

Bldg: 4118

Number: 622-7317

Hour: 1430-1530

Close on Wednesday

Pets

Dogs coming to Okinawa are subject to very strict control by the Government of Japan.  The quarantine process is a minimum of 6 months (180 days) and it is recommended you begin the process immediately.  A dog can serve the quarantine prior to arrival, but only if very strict conditions are met.  See the USA Vet Page for more information: click here for more information.

A dog can serve the quarantine duration on a military installation if the owner is assigned to military family housing and the pet will be restricted to an on-post family housing unit.  Since 1 in 3 families will be living off-post, please consider the risk associated with bringing a pet to the island before the quarantine process is completed.  Pets are not considered a factor when family housing assignments are made and you could be housed in the local community where quarantined animals are not allowed.  The expense of kenneling a pet on-post for the quarantine period can be EXTREMELY high. (minimum $25 per day)

Military Family Housing restricts the type and number of domesticated animals in each housing unit.  Department of Defense Policy prohibits the following breeds of dog in Military Family Housing: pit bulls, rottweilers, doberman pinschers and wolf hybrids, as well as any mix with these breed types. The pit bull category is expanded to include breeds such as the American Bull Terrier. This policy has no waiver authority. Additionally, the DoD has issued new guidance in 2017 on the classification of "emotional support animals" and does NOT consider a class of service animal under the Americans with Disabilities Act. The full policy regarding pets in Okinawa Military Family Housing can be accessed here.  

The quick rule is: two pets of any combination of cats or unrestricted breed dogs per family housing unit. Fostered pets are included in this number.

Typhoon Readiness

The following are some of the Tropical Cyclone (Typhoon)
Conditions of Readiness (TCCOR), their meanings and actions to take for safety:
TC-4: Destructive sustained winds of 50 knots or greater possible within 72 hours. Stock up on
food, bottled water, dry milk, batteries, flashlights, candles and other emergency supplies. TC-4
stays in affect from 1 June to 30 November every year.
TC-3: Destructive sustained winds of 50 knots or greater expected within 48 hours. Initiate a
general clean-up around your home, apartment and office. Pick up loose items, such as toys,
garden tools and lawn furniture.
TC-2: Destructive sustained winds of 50 knots or greater anticipated within 24 hours. Secure all
outdoor property such as picnic tables, barbecue grills, etc.
TC-1: Destructive sustained winds of 50 knots or greater are expected within 12 hours. DoDDs
schools will close at this time. Fill any available containers with water. Make a final check of
food, water and other supplies. 
19
TC-1 CAUTION: Sustained winds blowing at 34 to 49 knots and are expected to reach 50
knots or more within 12 hours. All outdoor activities, except those in direct support of urgent
military missions, will be discontinued. The Base Exchange and commissary close and all nonmission-essential people should be off the streets and in their residences. All AAFES facilities
close.
TC-1 EMERGENCY: Destructive sustained winds of 50 knots or greater occurring. All
outside activities are prohibited.

There are some simple but important steps Airmen and their families should take in preparation
for typhoon season. Most importantly, families should have an emergency kit that contains the
following items at a minimum:
- Flashlight with extra batteries
- Bottled Water (3 days’ worth - 1 gallon per person per day)
- Non-perishable packaged or canned food / juices
- Foods for infants or the elderly
- Snack foods
- Non-electric can opener
- Cooking tools/fuel
- Paper plates/plastic utensils
- First-Aid supplies, Prescriptions
- Battery powered radio (AFN)
- Pet care items
- Towels, rags, mops
When a typhoon is imminent, all personnel should:
- Fill bathtubs with water
- Turn refrigerators/freezers to highest setting
- Secure loose outdoor objects or store them indoors: play sets, bicycles, and other toys,
grills, trampolines, storage sheds, tables & chair, trash & recycling containers
- Store bulk trash items indoors if contractor has not picked up by TCCOR 2
- Secure & lock all exterior doors and windows
- Sandbag base of doors - self-help sand bags may be picked up at Eagle Hardware for base
housing residents
- Turn off all non-critical electrical items: lights, computers, printers, fans, TVs, etc.
- Fuel your vehicles
- Park vehicles in an area least prone to falling tree limbs and flooding 

TO SCHEDULE INSPECTIONS

To Schedule Pre-Inspection of government quarters, Please provide a copy of orders:

PCS, Military Separation, Retirements, POA(as applicable), MFR form CC(in case of marital separation), ERD Order(as applicable)

To Schedule Final Inspection:

1. Copy of Orders(see type of Orders above)

2. TMO paperwork(DD form 1299)

3. Projected Departure Date/Portcall/Itinerary

Email the above documents to: 718ces.cehc@us.af.mil

Subject line: Name/Home Address/Departure Date.

On base Details

A Guide for Residents of our Community
- Do not block or cover any heating, ventilation, or air conditioning duct or fan coil units
- Clean filters every 30 days. If you have pets clean the filters every 15 days
- Maintain a temperature in your home between 76 and 80 degrees in air conditioning
season
- Maintain a temperature in your home between 65 and 74 degrees in heating season
- Clean and dust your home on a regular basis. Use environmentally safe household
cleaners
- Regular vacuuming and mopping removes household dirt and debris that contribute to
mold growth. A vacuum cleaner with a HEPA filter will help remove mold spores
- Periodically clean and dry the walls and floors around the sink, bathtub, shower, toilet,
windows, and patio doors using a common household disinfecting cleaner. On a regular
basis, wipe down and dry areas where moisture sometimes accumulates, such as
countertops, windows, and window sills
- Never run the exhaust fan continuously. Use the bathroom fan when bathing or
showering and allow the fan to run until all excess moisture has been vented from the
bathroom
- Use the exhaust fan in your kitchen when cooking or while the dishwasher is running and
allow the fan to run until all excess moisture has been vented from the kitchen
- If you have a clothes dryer in your unit, clean the lint filter after each use and promptly
report any damage to the vent connection. If condensation forms within the closet, wipe
it daily. Dry damp clothing as quickly as possible
- Limit houseplants to a reasonable number to limit excess humidity in your home and
limit molds that could grow on the solid surface. Avoid over watering
- If you clean up a spill on your carpeting, blot the area dry
- Do not overfill closets or storage areas. Overcrowding restricts airflow
- Do not leave external doors, opening windows for cooling is good, during moderate
weather in “spring” and “fall” seasons when the AC if not turned-on
- Do not store items in a/c mechanical room

 

This guide provides information and guidance for homeowners and renters on how to clean up residential mold problems and how to prevent mold growth.

 

For more information, see our housing brochure Section B, 14 and Attachment 1

TMO/DMO Location

Kadena Bldg.756, DSN: 632-0068

 USA

Torii Station Bldg.236, Rm 133, DSN: 644-4753

Foster Bldg.495, DSN: 645-0922

Courtney Bldg.4311, DSN: 622-5802

Hansen Bldg.2137, DSN: 623-7029

Housing Policies