Below are the meeting minutes for the 10 April Kadena Townhall on EFMP. Please review before posting to the meeting minutes site.
Q1: What supporting agencies and ERD options are available? What does the ERD process look like?
A: When a dependent’s medical or educational needs cannot be supported on island, two options are available. The first is a reassignment through the EFMP process, relocating the entire family to a location where services are available. The second is an Early Return of Dependents (ERD), a command-driven program that allows dependents to return to the U.S. while the military member remains assigned to Kadena. In some cases, dependents may relocate early through EFMP, with the member to follow later. The Primary Care Manager (PCM) and EFMP case management team coordinate and support these actions. EFMP denials are typically linked to mental health histories (e.g., suicide attempts within the past five years) or pediatric conditions requiring care not available locally, such as support for psychiatric or physiological needs, including anti-psychotic medication management.
Q2: Can a Q code be removed?
A: Yes. A Q code can be removed if the condition prompting the code has been resolved. Mental health-related Q codes generally remain active the longest. The process involves submission of AF Form 2792, verified by a healthcare provider.
Q3: What does it take to update the EFMP organizational inbox on the EFMP checklist?
A: The EFMP organizational email information has recently been updated, and the correct contact information has been disseminated to all stakeholders.
Q4: Does EFMP have walk-in hours?
A: EFMP currently operates by appointment only. In the past, walk-ins led to wait times of up to 3 hours. However, there are now approximately 20 additional appointment slots available weekly to ensure timely support.
Q5: Why is access to childcare considered when clearing families to come to Kadena?
A: The EFMP medical clearance process focuses strictly on reviewing medical records to determine assignment eligibility. While a child may meet EFMP criteria for clearance, this does not guarantee placement in the Child Development Center (CDC), which has separate eligibility requirements and capacity limitations.
Q6: What helpful tips does the EFMP team recommend to the base community?
A: Key reminders include:
Q7: Why must families complete EFMP screening if no members are currently Q-coded?
A: Even if no family member has a Q code, screening is required. Changes in a dependent’s condition during the current assignment may trigger new medical concerns. For CONUS moves, EFMP serves as a preventive screening. For OCONUS assignments, full medical clearance is mandatory. If no EFMP flags are identified, the package is routed to the local clearance office.
re certain assignment locations more prone to EFMP denials?
A: Yes. Denials are more common for remote locations due to limited access to specialized care, with pediatric psychiatric support being a frequent limitation.
Q9: Where can I research assignment options and medical support availability?
A: Members can use the Medical Provider Trends Dashboard (available through EFMP Family Vector) to research base locations and medical capability trends. Family Vector - Provider Trends
Q1: Many units are not following AFI 36-2406. Examples include: pre-stratifying prior to SCOD, using unofficial feedback, altering scores outside official documentation, discussing board outcomes improperly, considering PT scores, and not using a recorder. Why is this happening?
A: For SSgt and TSgt promotions, Enlisted Force Distribution Panels (EFDPs) must not be held before the Static Close-Out Date (SCOD). However, for SNCOs, pre-SCOD discussions are permitted, provided no official endorsements are signed. Informal discussions or preparation may occur, but these must not result in finalized decisions or documentation until the appropriate time. Use of unauthorized practices is strongly discouraged and contrary to AFI guidance.
Q2: Why can’t the Wing delay quarterly and annual award package due dates? Many units push earlier deadlines, causing stress and reducing members’ ability to compete with full data.
A: The Wing publishes standardized suspense dates well in advance to ensure transparency and planning across all units. Groups and squadrons may adjust their internal timelines based on these dates. Members are encouraged to remain informed of their unit’s specific deadlines and plan accordingly to ensure their accomplishments are captured within each award cycle.
Q3: What happens to WAPS testing if Beverly High 25-2 disrupts internet connectivity during the exercise?
A: Airmen scheduled for WAPS testing during Beverly High will be designated as non-participants in the exercise and are expected to report for testing as planned. Exercise planners will ensure WAPS testing facilities are not impacted by communication outages. Missing a test due to the exercise is not an authorized excuse.
Q4: Are we truly promoting the best Airmen? Metrics like CE work orders, aircraft uptime, suicide, and sexual assault have worsened since the promotion system changed under Chief Cody. Is HQ doing anything about this?
A: It is difficult to establish a direct causal relationship between the promotion system and these broader organizational metrics. These issues are multifactorial and are being addressed through various efforts beyond just the promotion process.
Q5: Can the Wing change 1206 award packages to a format using character count instead of lines, aligning with the new EPB/OPR style to save time and improve consistency?
A: This concept has already been piloted by the Wing Top 3 and yielded positive results. The Wing is actively evaluating this change for broader implementation.
Q6: As a board member, what qualities have you observed that distinguish above-average candidates? Do these vary by board?
A: Stratifications and EFDP narratives often help identify standout Airmen. However, performance in the primary duty, demonstrated leadership, and a well-crafted EPB that reflects tangible impact are critical. Awards—particularly at higher levels—reinforce excellence. Board members rely on the formal board charge and assess both occupational and institutional competencies, including leadership, job performance, and development.
Q7: As a Chief, what do you look for to determine if a TSgt is ready for MSgt?
A: Readiness for MSgt is demonstrated through depth in occupational knowledge, ability to lead across the unit, and engagement beyond one’s AFSC. Candidates should show progression in leadership, involvement in professional organizations, and development activities. The focus is not only on positional impact but also on scope of influence and readiness for enterprise-level responsibility.
Q8: As a recent ALS graduate, I feel the grading process for strats and awards favors those focused on “whole Airman concept” over job performance. Can this be addressed?
A: Recognition should always be grounded in leadership awareness and performance. Supervisors must reference the Enlisted Performance Brief (EPB) and “Brown Book” to assess required attributes and hold Airmen accountable. Effective feedback and clear expectations are essential throughout the rating period.
Follow-up Question: Some Airmen appear to exploit the system by volunteering excessively, even if they are not strong in their primary job.
A: Mission-Impact Leadership Engagement (MILE) activities occur during duty hours, but opportunities to excel outside of primary duties—through volunteering, education, or base programs—remain valuable for those whose primary roles may limit traditional leadership opportunities. Balance is key, and development often occurs by stretching beyond comfort zones.
Q9: Are there changes to WAPS test content due to recent policy updates (e.g., DEI programs, AFSC consolidations)?
A: Diversity, Equity, and Inclusion (DEI) topics identified in the test banks have been removed from scoring. All other test content remains valid. The TSgt testing delay was directly related to these content updates.
Q10: Do you believe the new EPB system is better than the previous EPR system?
A: Yes. The EPB system has improved readability and transparency. It provides more actionable feedback for ratees and raters alike. Though still relatively new, early indicators show increased consistency and clarity in documenting performance.
Q11: Have you ever seen a stratification that didn’t align with the member’s records?
A: Yes. Stratifications must be supported by a record of performance. Instances exist where a top strat does not match the documented contributions. Board members evaluate the entire record—not just the stratification—to ensure promotion recommendations are earned and justified.
Q12: Why do some SNCOs get promoted based on their ability to plan events, rather than lead teams or drive mission outcomes?
A: Leadership beyond one’s primary duties—such as organizing base events or representing the unit—is a legitimate development tool. These opportunities provide experience in coordination, networking, and leadership. Promotion boards evaluate a member’s total impact—across the unit, group, wing, and Air Force. Success is measured not by party planning alone but by the broader influence and initiative demonstrated.
Q13: Looking back, what do you wish you had prepared better for in your career?
A: Several panelists highlighted communication skills, humility, and early collaboration with officers as areas for improvement. Investing in personal development now—such as public speaking, writing, and mentoring—pays dividends later. A common theme was: “Take the time to do the things today that others won’t do, so that in the future you’ll have the things that others can’t have.”
The Kadena Townhall for Trash Talk: Illegal Dumping and Waste Management was conducted on 6 March 2025. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Concerns:
Q: Can there be harsher consequences that get used when people are caught illegally dumping waste? A: Any names received will be reported to that member’s Command Team. Cameras have been set up around popular dumping sites; photos are provided to Command Teams. Security Forces is writing a policy letter, per General Evans, to create a point system affecting their Driver’s License. This is due to members using their vehicles to transport their waste.
Q: Can we get an Amnesty Dumpster?
A: Being under this Continual Resolution make it difficult to change contracts. All forms of funding are under review. It cost $5-6k per dumpster to empty. We would like to explore offering a drop-off center 7 days a week.
Q: Can we create an annual mandatory recycling class?
A: Recycling is covered at every “New-comer” brief, but we are more than happy to come out to your unit and provide a refresher course or training.
Q: What can we do when we see illegal dumping?
A: Security Forces can be called when witnessing illegal dumping
Q: Can all dumpsters have cages to keep crows from ripping the bags open?
A: We have a project ready for caging dumpsters. We are currently waiting on funding for next fiscal year.
Q: Can we get a composting station?
A: We would need a permit from Japan. We’ve done mulching for years but no one uses the service. It is not feasible for Kadena to do.
Q: Can we get cameras around our units to prevent dumping?
A: There are cameras around the dorms. It is a big man power lift to go through footage. We can look at the price of the cameras and what it will cost to install at your unit. We should be able to provide 1 or 2 cameras per unit.
Q: Can we add padlocks to the dumpsters?
A: Trash will most likely pile up outside of the dumpster. Contractors still need access to every dumpster.
Q: How do we tackle when neighbors are leaving trash on others yard?
A: Report it through an ICE (Interactive Customer Evaluation) complaint. There is an option to report anonymously. Flag it for 718 CES/CC.
Q: Can we increase trash pickup?
A: Yes. Communicate to your facility manager if you notice dumpsters are overflowing. Ensure the dumpster isn’t half full of trash that isn’t bagged as the contractors will not take that trash. They will only take the bags of trash on top.
The Kadena Townhall for Parents of DODEA Students was conducted on 13 March 2025. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Q: Why can’t the middle schools offer sports? (CYS are not competitive enough to help kids learn/maintain skills to be on high school teams in America)
A: Unfortunately, the issue is that DODEA doesn’t set aside money for sports. 18 FSS is working to make the Child Youth Sports program better by investing $100K into sports camps. These camps are aimed towards helping middle school aged students where they get to train with professional athletes from the US. These camps are open to 45-60 kids and are based on sign up.
If CYS is still not an option your family would like to pursue, there are off-base sports teams that are extremely competitive.
Q: Do the cuts to the Department of Education affect DoDEA?
A: No, DODEA doesn’t fall under the Department of Education and will not be affected.
Q: On the topic of changes to DODEA due to the current administration EOs, is there an organized effort to push out information regarding changes to curriculum and similar activities to parents? What is that avenue?
A: There is a plan to change curriculum by removing anything that is gender ideology related. The psychology class had gender ideology in a portion of it and that part of the curriculum was removed. They pulled any books that were gender ideology related from the library. They are waiting on headquarters to review the list of books they have and for further guidance.
Some of the executive orders have affected the cultural celebrations at the school, however, they are still teaching about all the amazing men and women you have contributed to America and the world every day.
There is still the hiring freeze going on – DODEA can recruit for positions that will be vacant next year, but they are unable to hire until it’s been lifted. Okinawa District DODEA schools are 97% staffed and ready to go for the next school year.
Q: Is there a way to enforce that elementary kids are given more than 15 minutes of recess? I know 40 minutes are allotted. However, it is not being utilized. & Is it allowed per DODEA policy for teachers to take away recess minutes for punishment in elementary. Or they will also take away their minutes and make the kids walk during recess.
A: DODEA is taking another look at the school schedules to see if they can find more time for recess. They understand that 40 minutes for each day is not enough time for children. There is also no DODEA policy that says teachers can stop kids from going to recess. The superintendent will have discussion with the schools about this.
Q: Will a potential government shutdown lead to school closures?
A: DODEA schools won’t be closed due to a government shutdown, however, DODEA programs, such as sports, would be affected.
Q: Many of the local clubs complain that on base won’t accommodate practice schedules…
A: All DODEA gyms have these priority levels: DODEA activities, youth sports, and then private orgs. If available, they will accommodate.
Q: Is there a way to better align holiday weekends with PACAF-designated holiday and family days?
A: 18 WG specifically aligned their Holiday schedule to match DODEA’s as much as they could. There are some extra DODEA days that are implemented from their headquarters.
Q: Is there a way to switch school times? Elementary grades currently come in at 0900, instead let them go to school earlier? It will help reduce financial burden for parents dropping them off to CDC to go to work in the morning.
A: The DODEA superintendent will look at the school schedules, however, they are scheduled a specific way so that they are able to provide transportation to all the schools throughout Okinawa and it may not be possible to change due to these circumstances. There is also the concern that if school hours are swapped between older kids and the younger children, this will cause issues with after school extra-curricular sports activities.
CDC costs are calculated the same, whether it is morning or afternoon care. If the school times are adjusted to earlier, there will still be time added to the back half of the day due to the shift in school end time.
Q: Can the lunch people stop telling kids that they’re in debt when going through the lunch line? Or can you remove the online fees when loading accounts to make it easier for parents to load accounts without walking into the bx?
A: Yes, we will relay the message for the lunch members to be discreet and not tell the kids they owe money. As far as the online fees and paying at the bx to add more money, we will have to reach out to AAFES to get an answer to this question. There is also the option for your child to pay at the cafeteria to add money to their accounts.
We have seen an increase in school lunch debts overall where it was at $1,100 at one point. These costs have to be offset by other funds and could potentially affect other school programs.
Q: Can substitutes be changed to be DODEA subs and have access to all schools instead of being school specific subs and then lent out at the school’s discretion.
A: Yes, all substitutes can sub at ALL DODEA schools, they are not limited to just their school or at their school’s discretion.
Key Takeaways:
Positive comment from someone: “Shout out to the DoDEA leadership and staff. Realize it is times with EOs, and many controversial things outside of DoDEA control. As DoD, they have to follow new rules just as we parents do as a part of our own DoD work. Thank you for doing what you do.”
Opening Remarks:
The town hall was convened to address the growing concern surrounding credit card fraud affecting members of the Kadena community. Leadership from the 18th Wing, Security Forces Squadron (SFS), Office of Special Investigations (OSI), and other base support agencies were present to provide information, address concerns, and encourage proper reporting through the appropriate channels. The discussion was open to the base populace and focused on education, prevention, and coordination across base support functions.
Q1: Were the card machines on base investigated for skimmers?
Yes, Kadena leadership coordinated with both DECA and AAFES to check their ATMs and point-of-sale machines. No evidence of tampering or skimming devices was found during these inspections.
Q2: Is tap-to-pay safe to use?
While convenient, tap-to-pay transactions can still be compromised if used on a terminal that has been tampered with. Members are advised to remain vigilant regardless of payment method.
Q3: How should someone report a case of credit card fraud?
Individuals should report incidents through the following channels:
1. Security Forces Squadron (SFS) – Visit Building 705 to submit a sworn statement.
2. Your bank or credit card provider
3. FBI’s Internet Crime Complaint Center (IC3) – www.ic3.gov
4. Federal Trade Commission (FTC) – www.identitytheft.gov and ReportFraud.ftc.gov
5. Credit Bureaus – Consider placing a fraud alert or credit freeze.
Q4: How many cases have been reported?
There have been at least seven confirmed cases in last 90 days. However, actual numbers may be higher due to underreporting.
Q5: Which agencies are investigating this issue?
Security Forces and OSI are currently working the issue. There are no cybercrime specialists stationed on Kadena, so additional support may be limited.
Q6: What support is available for individuals who experience financial hardship due to fraud?
Resources include Military Family Life Counselors (MFLC), Falcon Loans, First Sergeant’s “Warm Heart” programs, and commissary gift cards. Finance can also assist with requesting an advance pay if needed.
Q7: What are the recommended preventative measures for protecting against fraud?
Members are encouraged to:
• Use two-factor or multi-factor authentication (e.g., Apple Pay)
• Set up notifications for every charge on their accounts
• Prefer credit cards over debit cards for added protection
• Monitor their credit reports regularly through a trusted credit bureau service
Q8: Are military cyber experts involved in stopping these attacks?
No. U.S. military cybersecurity personnel are not authorized to operate within the commercial financial sector.
Q9: Can the FBI or OSI trace the location of the fraudulent transactions?
While some tracking is possible, OSI cannot trace every individual location of fraudulent charges. In many cases, transactions are routed through international systems that obscure the origin.
Q10: Why won’t IC3 take reports for pending charges or unsuccessful attempts?
IC3 focuses on completed crimes. If the charge did not go through, or if no financial loss occurred, they may not accept a report. Nonetheless, victims should still report to SFS and monitor for continued activity.
Q11: Are ATMs and gas pumps on base secure?
All ATMs on Kadena are operated by Community Bank. Gas pumps are managed by AAFES and are routinely inspected. These machines use encryption and are not currently believed to be compromised.
Q12: A community member mentioned identity theft and using credit monitoring services. Is this recommended?
Yes. Paid credit monitoring services can provide additional protection and early alerts in the event of identity theft or fraudulent activity.
Q13: Did the credit card fraud increase after the Base Exchange installed new machines?
Concerns about the timing were previously addressed during the November town hall. AAFES confirmed that all new machines were inspected, and no tampering was discovered.
Q14: Was there a spike in fraud during America Fest?
Yes, anecdotal reports from community members suggest an increase during this event. However, due to limited formal reporting, no conclusive trends can be confirmed.
Q15: Is it possible the fraud is being conducted by someone on base?
While it cannot be ruled out, investigators have not found conclusive evidence to suggest that the source is internal to Kadena.
Q16: Can a centralized data collection system be created for Kadena-specific cases?
Unfortunately, sworn statements must be completed in person at SFS. This is a legal requirement for documenting a crime and ensuring accountability.
Q17: Can appointments be scheduled to submit reports to SFS, and where is SFS located?
SFS is open 24/7 and accepts both walk-ins and pre-typed statements. The office is located in Building 705. A pin to the location will be added to the Kadena Connect app.
Q18: Can SFS patrolmen be stationed at areas where fraudulent activity has occurred?
While this is not standard practice, suggestions for targeted presence will be reviewed by leadership.
Q19: A shared Google Doc shows that most affected individuals have not submitted a report. What should they do?
All community members impacted by fraud must file a report with SFS to ensure accurate data collection and to support investigation efforts.
Q20: Can a patrolman visit the home of someone who cannot leave, such as a mother with young children?
While exceptions may be made in rare cases, individuals are generally required to visit Building 705 to complete their sworn statement.
Q21: Is this issue affecting other bases on Okinawa or just Kadena?
Other bases have not reported similar activity, but leadership suspects this may be due to underreporting.
Closing Remarks:
Acting 18 Wing Deputy Commander, Colonel Athanasia Shinas, emphasized the importance of reporting all incidents of fraud to the appropriate channels—particularly SFS and the FTC—to build reliable data and support investigative efforts. Public Affairs confirmed that the Kadena Connect app will be updated with location pins.
Leadership remains committed to protecting Team Kadena and encourages all personnel to remain vigilant, report incidents promptly, and support one another through education and awareness.
Kadena Town Hall- DV/IPV Awareness
The Kadena Townhall for Single Parents was conducted on 23 January 2025. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Q: Why is it acceptable for a 5-year-old to walk alone to the bus stop/school for an undetermined time but not ok for a 9-year-old to be left unattended for any time in a house?
A: This could stem from the fact that when children walk to school, it’s typically multiple children walking together. There is not a good answer for this, but the wing will look back into the Kadena AB Youth Supervision Policy that 718 FSS owns.
Q: Is leadership aware that CDC facilities are not opened on family days and what is leadership doing to help single civ parents besides the ability to take leave?
A: Wing Leadership has reviewed their family days and try to align them with DODEA and other services as best as possible. The issue with having CDC open on family days is that most of the facility members also have young children and they need to spend time with their families too. 18 FSS will look into having it open for members who require child care due to work requirements.
Q: For members not enrolled in CDC, can Kadena schools refrain from adding additional no school days to the already busy DODEA schedule?
A: These days are implemented by DODEA Pacific, but DODEA superintendent can advocate for these changes.
The Kadena AB Youth Supervision Policy is a legal and lawful document that parents are required to abide by. Please follow the link below to review the document for requirements.
Tab 1_ Youth Supervision Guidelines - Dec 22.pdf
The Kadena Townhall for Pet Owners was conducted on 30 January 2025. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Q: What costs can specifically be claimed through finance?
A: For any expenses that are incurred through Karing Kennels for lodging, they will provide invoices. For TMO, if there is non-availability, they will provide a letter as proof. If you are trying to get on the same flight as your pet, you will have to request circuitous travel through MPF for approval and for the cost to be reimbursed.
Q: When can I book a pet spot for travel?
A: As soon as you get an assignment, contact TMO to be put on a pet spot list. If available, they will try to accommodate. Official reservation will not be made without orders.
For more information on the rotator and traveling with pets, visit the website link below:
AMC Pet Travel Page
FAQs – Pet Reimbursement
Housing Fence Request
Japan Animal Quarantine Laws & Regulations
Facebook – Okinawa Veterinary Activity
Facebook – Flying Pets Japan – Free Advice
Facebook – Military PCS with Pets
Joint Travel Regulations (Chapter 5) Permanent Duty Travel – Pg 5A-2
7 November – Scholarships, WIC, TA & More
The Kadena Townhall for Scholarships, WIC, TA & More was conducted on 7 November 2024. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Key Takeaways
Benefits Unveiled
https://www.benefitsunveiled.org/Benefit-Categories
Information on various military benefits available to veterans, military members, and their families is provided. These benefits are based on scholarships, family support, finance, health and wellness, housing, entertainment, etc.
Benefits for Military Members & Families - Military OneSource
https://www.militaryonesource.mil/benefits/benefits-finder/?filter-benefit-type=education-employment
Air Force Aid Society
American Opportunity Tax Credit
College Scholarships for Military Teens (Commissary-based)
Federal Grants
Job Opportunities
Military & Family Readiness Center (MFRC) – Kadena AB, Bldg 220, 315-634-3366
Can provide information on job opportunities, education assistance, retirement prep, and personal/professional development assistance
Kadena Development Advisors – Provides several free courses to aid in personal/professional growth and scholarship opportunities for military and spouses.
TRICARE Women, Infants, and Children (WIC)
Provides funds for nutritious food. Visit the WIC office or https://tricare.mil/wic/ for more information.
Eligibility: The WIC office will evaluate income, family size, and specific other criteria. It is available to civilian employees, DoD contractors, and military members.
SCHOLARSHIP SPECIFIC INFORMATION
Kadena Top III Scholarships
Eligibility: Active-Duty, E-1 through E-6 members who are seeking undergraduate or graduate degrees
How to apply: Complete Kadena Top III Scholarship application; submit a 1206 with no more than 7 lines (adhering to Acronym Guidance) describing what you intend to do with your degree and how it will benefit your unit and the Air Force.
The top 2 applicants will be picked by the board and awarded a $300 scholarship
MXG Top III Scholarships
Eligibility: Active-Duty, E-1 through E-6 members who are seeking undergraduate or graduate degrees. E-7 selects are eligible until their Date of Rank. ONLY available to maintenance personnel (within the 18 MXG).
How to apply: Submit a one-page essay describing what you intend to do with your degree and how it will benefit your unit and the Air Force. Route submissions through your leadership chain, but no lower than a Section Chief level. Submissions can also be made by any SNCO that is current on MXG Top III membership dues.
The top 2 applicants will be picked by the board and awarded a $300 scholarship. Winners cannot resubmit for 6 months after.
FAFSA (Free Application for Federal Student Aid) – If eligible, provides free financial aid to help pay for college or career school.
https://studentaid.gov/h/apply-for-aid/fafsa
MyCAA Program Eligibility - Spouses of active-duty service members and spouses of National Guard and reserve service members on Title 10 orders in pay grades E-1 through E-9, W-1 through W-3 and O-1 through O-3. Spouses who have completed high school or obtained a GED.
https://download.militaryonesource.mil/seco/Media/Default/Collaterals_Catalog/Program_Overview/MyCAA-Helping-Spouses-Reach-Career-goals.pdf
https://mycaa.militaryonesource.mil/mycaa/
Defense Commissary Agency (DECA) Scholarships
Scholarships for Military Children (due Dec 11 – Feb 12):
https://www.fisherhouse.org/programs/scholarship-programs/scholarships-for-military-children/
Scholarships for Military Spouses (due Dec 11 – Feb 12):
https://www.militaryfamily.org/programs/spouses-scholarships/
All Fisher House Scholarship Information:
https://www.fisherhouse.org/programs/scholarship-programs/
University of Maryland Global Campus Asia (UMGC) Benefits
Kadena-ntc-asia@umgc.edu
A lower tuition rate is offered for concurrently enrolled high school students (provisional, non-degree-seeking status only). Please contact UMGC to ensure students are eligible and to discuss the process with a school counselor.
This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Q: Facebook polls report 95 to 269 cases of fraud. Leadership estimates “10s to 20s” Do they believe respondents are lying? Or did they fail to do basic research?
A: Leadership does not think people are lying; however, reports are not being made through the Security Forces Sq (SFS). Currently, 18 SFS reports 23 cases.
Q: What steps have been taken in the investigation as far as checking on base systems?
A: 18 SFS, AAFES, and DECA have checked for any potential skimmers. Community bank has also checked all ATMS for any abnormalities, but there were zero findings. The AAFES team in Dallas monitors the pin pad data for the card readers. All of the card reader data is encrypted and they are drilled through by a trusted company to ensure the machine is destroyed properly when they are disposed of.
Q: why was the blame placed on financial institutions if those affected have multiple different banks and the only common denominator is shopping on Kadena?
A: It was not Wing Leadership’s intent to blame a financial institution, they just wanted to clarify that 18 SFS, AAFES, DECA, and other agencies investigated to make sure there were no abnormalities, which there were no findings.
Q: Will you make fraud filing easier?
A: Unfortunately, you have to go to 18 SFS to file the report because you have to fill out and sign the documentation in order for it to be an official report.
Report fraudulent charges to 18 SFS to help the base track how many are legitimately happening. Facebook is not an official source for reporting fraudulent charges.
Precautions: Utilizing credit cards vs. debit cards makes it less inconvenient when there are fraudulent charges. With debit cards, it takes longer for financial institutions to deal with fraudulent charges. With credit cards, fraudulent charges can be quickly dealt with and be less of a hassle.
If you experience fraudulent charges, immediately freeze the account and this will prevent any other fraud.
The Kadena Townhall for Mil-to-Mil families was conducted on 3 October 2024. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Concerns
Question: CDC – Is there a potential to get childcare through the CDC on 18 WG Family Days? For Mil-to-Mil families when one member is TDY/Deployed, it’s difficult to find time to do self-care when the CDC is closed on those days as well. Could it potentially be open to just this demographic?
Answer: CDC staff also have young children, and they are not able to get time off when they have to work but could potentially be open to just single and Mil-to-Mil parents. More information will be provided once it’s been decided whether it is possible or not.
Question: Is there a potential to be able to allow 15-year-olds to have a driver’s license.
Answer: 18 WG leadership will look into it, but not sure if willing to take the risk.
Question: NEO – How does it work for Mil-to-Mil families?
Answer: 718 FSS will have to get more details, however, members should have family care plans to ensure that dependents are able to evacuate. For contingencies, members should expect both Mil-to-Mil parents have to implement their Family Care Plan and while remaining on island. In the case of an increased threat from adversaries or environment, some members could take dependents earlier and return to duties, just dependent on the situation. During a contingency, military members will have to remain on island and activate their NEO / Family Care Plan in order to get dependents off island.
Question: If both parents are going to deploy at the same time, is there a way to get the individual who is identified as the long term caregiver in the Family Care Plan authorization to stay on island with dependents? This would reduce the back-and-forth travel and adjustments for the children if they are able to remain on island with their caregiver.
Answer: Yes, there is an option to make this happen. Ensure that you and your spouse also coordinate with your CSS to deconflict your AEF indicators. This will help prevent the potential of deploying at the same time. 18 WG Leadership is advocating to get 18 LRS deployment taskings cancelled or reduced.
Question: Clubs are not more family friendly on First Friday evening events and members would appreciate it if there is space available to designate as a family area and still have an alcohol beverage.
Answer: Bars will be off-limits for children. The Officer’s Club has now designated a family friendly area for First Fridays.
Any Mil-to-Mil families who are having issues with getting a joint assignment should request assistance from the 18 WG/CC and 18 WG/CCC. They have been able to help get Mil-to-Mil families joint assignments and are willing to help members who need it.
For members that are married to a joint service military member, start to work on getting a joint assignment about a year out and ensure that you get Colonel (O-6) level support. This type of joint assignment is complex and typically takes an O-6 or higher to get quick support.
A Family Childcare Coordinator is available for families who need support with complex schedules. This individual can be emailed with your family’s limiting factors, and they help you find childcare that works best for your family.
Ensure that your supervisors are tracking that you are a Mil-to-Mil family to help work schedules, deployments, etc.
The Kadena Townhall for Small Business Owners was conducted on 10 October 24. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Question: Is there a way to authorize base approval for the length of orders instead of annual approval? USMC and Army approve for length of orders and makes it easier on businesses, so they don’t have to wait for JAG approval.
Answer: Kadena AB currently requires annual approval due to specific regulations; KABI 36-2901, paragraph 1.7 states that persons approved from employment will “obtain reapproval annually.” 18 WG will look into whether or not it’s possible to update this to match the length of orders.
Question: Attendee was disappointed to find out that the Legal Office cannot discuss rules/regulations for small businesses on Kadena. Is there anyone to consult with?
Answer: DoD cannot endorse businesses, therefore providing legal advice from the Legal Office could be viewed as endorsing a business and they are not able to. The Legal Office is currently looking into if there is anyone that business owners can consult with.
Question: With base approval, what protections do we have as far as customer disputes, defamation, and other issues that could affect our business and reputation?
Answer: DoD cannot endorse businesses, therefore providing legal advice from the Legal Office could be viewed as endorsing a business and they are not able to. Any disputes must be handled between the business and the customers or find legal advice through different avenues.
Question: Can flyers promoting businesses be distributed on military installations?
Answer: Ask the agencies that you are requesting to solicit through or around for approval. The Marquee that is located by Risner on Douglas Blvd is currently limited to NAF. For advertisement in the Venture Magazine, get with the Marketing office at 315-634-5078 or venture@kadenaFSS.com
Question: Owners have difficulty shipping and receiving items because they can’t utilize their PO box What are some other shipping options in Japan?
Answer: Reach out to Shop Oki Local Directory at shopokilocal@gmail.com to request guidance on how to utilize Japan shipping options.
Reach out to Shop Oki Local Directory at shopokilocal@gmail.com or follow on Facebook for information on where there are available markets to sell at.
The Kadena Townhall for Exceptional Family Member Program was conducted on 24 October 24. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Question: How early do you recommend families start the medical clearance process prior to a PCS?
Answer: As early as possible. Especially anything EFMP or pets related should be started early on because these two processes take the longest to get finalized.
Question: EFMP affects manning when orders are cancelled last minute. What can we do as an organization to request more personnel to fill those gaps?
Answer: We can’t request more people, and we won’t be able to have two personnel to one billet. For high profile gains (CC, SEL, etc) reach out to give them a heads up about the lengthy processes. Tell sponsors at all levels to also help their incoming personnel and help them be proactive.
Question: When I’m missing documents in my EFMP paperwork, why am I not notified instead of being denied?
Answer: Unfortunately, the EFMP office cannot send the EFMP site back to the member in MyVector. They have been requesting to AFPC to make this possible, however, they have not been successful. When documents are missing, the EFMP process will send a message through MyVector to the member requesting the missing items. Sometimes the system will glitch, so they also send an email directly to the members. If there is no response, they will reach out to the First Sergeants to request the information again. If all these processes fail, they can only send it up to AFPC without the documents and it will be denied.
Question: What is some advice you can give to help people get through the EFMP process faster?
Answers:
Each member of the family is required to complete a screening questionnaire. Dependents over the age of 18 are required to complete their own questionnaire, sponsors will not be allowed to complete it.
HIPA release form – Form 2870 allows sponsors to see information for dependents 18 years and older. This will help streamline the process because sponsors can only access if permission is given. If this form is not signed by dependents, sponsors will not be able to assist or view any information for their dependents that over the age of 18.
Automatic Requirements: DD 2792-1 (per child) ; medical physical within 2 years of PCS date ; Dental Exam within 1 year of PCS date ; updated IEP (if required for child) ; DODEA assessment within 1 year of PCS date
With the requirements listed above, you and your family members can be proactive and accomplish them prior to even starting the EFMP process. Complete appointments to ensure that the requirements are still within the timeframe needed until you PCS.
If you have ever been given a referral but decided to not get seen, you will automatically be denied because you did meet the doctor’s recommendation. Make sure to be seen for the referral to prevent a denial. Ensure any off-base visit records have been provided to the 18 MDG so that all documentation is in their records.
DODEA – Get your IEP updated right before you leave to have the most current information. Verfy records and make sure you have them in order to ensure that you have a smooth transition to the next school.
Family Vector site URL – This website allows you to see what percentage of approvals/denials there have been in the past 2 years based on your PCS location and your conditions.
https://daffamilyvector.us.af.mil/MemberSite/ProviderTrends
EFMP & Me – Military One Source tool which provides checklists, resources, and referrals to help guide families through the process.
https://efmpandme.militaryonesource.mil/
EFMP does not want to restrict families long-term; families who may have been considered EFMP before will be re-evaluated each PCS to ensure that families are given all options available for their situation. This also allows bases to give flexibility and re-evaluate availability since there is only availability for a certain number of personnel. For example, a family had a child who was considered EFMP, but the child no longer has this condition and has been removed from the EFMP restrictions. Re-evaluating when a new PCS is generated allows more options to be available for this family instead of being restricted to only bases that can support EFMP members. You can also be re-evaluated when symptoms change, for better or worse.
The EFMP conditions that 18 MDG must consider is availability for mental health, pediatric specialties, ADA, and level 2-3 autism. Even if you have done your research around Kadena AB and have found local clinics that could provide you assistance, it’s not a guarantee they will provide services. There aren’t any written agreements between 18 MDG and the local off-base clinics, so members could be denied services even if they were given a referral. EFMP can only accept or deny based on availability on Kadena AB. 18 MDG also has to consider/account for people who are already stationed on Kadena AB and may develop needs for EFMP.
18 WG/CC has been advocating for EFMP auto approval for some EFMP conditions, however, it’s not a guarantee.
KTH – 5 Sep – Healthcare
12 members attended
Optometry
Will LASIK/PRK be available to members at Kadena? When will Kadena be able to provide the provide appointments to get approved for TDY for procedures again?
Currently the optometry office is not manned to provide this. They are looking at potentially being able to provide appts for procedure approvals in late fall, however, this will only be possible if they get more manning. The USNHO has recently been filling the gap for MDG and taking some optometry patients for routine checkups.
MDG Manning
Wing and MDG leadership have expressed concerns and continue to advocate for manning through DHA and PACAF.
MHS Genesis
This system is complicated to use and when people try to sign up for an appointment online, there is a long list of providers. Sometimes new providers are not listed, old providers are listed or USNHO providers are not listed. 18 MDG does not have access to update this listing, but they will reach out to figure out how they can get access to modify it or have the list modified.
This system is beneficial because when you message your provider through the patient portal, it automatically pops up on their computer screen. This is the fastest and most effective way to contact your provider for quick updates or changes.
Space Available appointments are available after 1000 on M-F. Space Available-eligible patients include: Active Active-duty family members enrolled in TRICARE Select or TRICARE Young Adult – Select Option; Retired service members and their eligible family members; DOD civilians and contractors
Translation services are available through the Tricare Referral Office/Program for off base appts. Essentially when you get a referral to an off-base clinic, the Tricare Overseas Office coordinates with the Tricare Referral Office and helps assign a translator to go to appointments with you, if needed. For medical documents / records, the off-base clinic sends them to the Tricare Overseas Office, who translates them and coordinates with the Tricare Referral Office to put them in your medical records.
There is a contract in process to help civilians medical care insurance, which will allow them to utilize their insurance at off-base medical facilities.
Kadena Health Promotion Center: Located in building 108, next to Risner Gym. Available programs: Nutrition 101, Tobacco Cessation, Commissary Tours, Bod Pod Analysis, Food 4 Thought, and InBody Analysis.
TBA
The Kadena Townhall for Motorcycle Riders was conducted on 1 August 2024. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
Basic Rider Course (BRC): Motorcycles aren’t provided for the course due to the cost of the contract. Members who want to get certified have to either borrow a motorcycle from a friend or rent one. There are rental companies near Kadena AB that will rent motorcycles to utilize for the course. These rental companies are not associated with the BRC that is held on Kadena AB.
Lack of classes, sometimes members have to wait months to attend a BRC. MCIPAC owns the motorcycle training course contract, but 18 WG leadership will reach out to see if they can increase the number of classes available to help the backlog.
Be aware that if you have modifications on your motorcycle and they are not listed on the title, the JCI will most likely fail.
Per 18 SFS, All motorcycle riders need to physically carry their original MSF card on them, digital cards are not authorized. This could be deemed as driving without a license if you are pulled over and do not have this card on you.
Rider communities:
American Legion https://www.facebook.com/AmericanLegionRidersOkinawa/
The Kadena Townhall for Female Airmen was conducted on 25 July 2024. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
BX does not consistently stock women’s uniforms, especially hot weather gear. We will reach out to the manager to see about getting more stock available.
Issues with pharmacy not being able to provide certain medications. Doctors put in the prescription, but when members try to pick up the prescription from the pharmacy, they must get an alternate because they don’t have that medication. The Genesis website has the list of medications, but they don’t match up with the medications the Pharmacy has. Medical Group will have to reach out to the Genesis program managers to get this updated.
To refill prescriptions at the pharmacy, it’s best to requires a refill online through Genesis and it will be typically available 24 hours after the request. This is to ensure that patients who have appointments that day have shorter wait times. If you need a same-day prescription, it is possible. Please speak to the Pharmacy about getting your prescription filled same day.
Risner Gym Parent’s room is not big enough for multiple parents to be in there at the same time. Risner gym manager will allow parents to utilize the big mirror room next to the parent’s room if it’s available. Please just get with the front desk to verify that it hasn’t been reserved by a big group during that time.
Lactation specialists are available from the med group if needed.
Mental Health provides services to active-duty members to help with Postpartum Depression. Kadena Family Advocacy has a program called New Parent Support where you can get assistance or attend classes for many different support groups, prevention services, and classes. To name a couple, there are breastfeeding support groups, Dad’s 101 and Newborn 101 classes, playgroups to meet up and socialize your children, etc. These programs are available to all SOFA status personnel.
https://www.facebook.com/profile.php?id=100090739406363
For more mental health and physical health options, Risner Gym offers massage therapists and a coed sauna. Health promotions is right next door in building 108, which offers a zen room, Bod Pod and InBody analysis, nutrition classes, etc.
The Kadena Townhall for GS Civilians was conducted on 13 June 2024. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
There were 10 Attendees.
5-year rule
The NDAA 2025, which has not yet been signed, will eliminate the 5-year limit on GS civilians who can stay overseas. Only individuals hired for travel-based employment are subject to this; Local Hire Civilians are still subject to the 5-year overseas limitation policy.
Civilians Mental Health Care
The Department of Defense is also looking into extending mental health services to civilians. Currently, the DoD only offers mental health services to active-duty members due to staffing constraints, but they recognize the importance of the civilian workforce to the military base's success and are actively exploring this possibility. In the meantime, the chaplains serve as valuable resources for developing mental health services. Chaplin will serve active duty, dependents, and civilians with confidentiality.
Promotion Opportunities:
You need to be adaptable and ready to relocate. You can find job and promotion opportunities worldwide. To maximize your potential for promotion, be flexible with your location and schedule.
Civilian Professional military Education opportunity
Wing Leadership is actively investigating this matter. We will open more opportunities for our civilian work force.
Civilian Deployment Opportunities
There are ways civilians can deploy just like Active Duty does, reach out to the supervisor and UDMs to find out more.
The Kadena Townhall for Shift Workers (PM) was conducted on 27 June 2024. This Townhall was held at the Schilling Center on Kadena AB to provide a forum for open communications with 18th Wing Leadership.
There were approximately 11 attendees.
Common Concerns:
Personnel under the 18th Wing, who are not working at Kadena AB, experience a sense of exclusion from the vibrant events taking place depending on the shifts they are on.
Shift work has a profound impact on family dynamics, as shifts change, the search for suitable childcare becomes more challenging, especially for single parents due to the situation requiring them to navigate the complexities of balancing work and childcare responsibilities with limited support.
The strain of managing time and energy makes it increasingly difficult to fulfill responsibilities such as going to appointments, training, grocery shopping, etc.