U.S. Air Force Brig. Gen. James Hecker, 18th Wing commander, navigates the MiCare website with the help of Tech. Sgt. Felita Ballard, 18th Medical Group Family Health flight NCO in charge, Kadena Air Base Japan, Dec. 6, 2013. After registering face-to-face, applicants finish the enrollment process online and are able to message their care team immediately. (U.S. Air Force photo by Staff Sgt. Rachelle Coleman)
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