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Emergencies on Okinawa
The 18th Medical Group is home to PACAF's largest ambulatory clinic, and as such, does not provide emergency care. Please utilize the resources below if you are in need of medical attention after normal operating hours or require emergency care.

For Medical Emergencies on Kadena Air Base:
Landline Telephone (On Base): 911
Cell Phone: 098-911-1911

If you need to speak to a 18 MDG representative but do not face imminent loss of life, limb, or eyesight after hours, please dial 630-4817(base), option 1, or 098-960-4817(cell), option 1 for dedicated advice and instruction. We have personnel on-call 24/7 to return your call, hear your concerns and provide personalized guidance depending on your need.

For Dental Related Emergencies on Kadena Air Base:
If you need to speak to a 18 MDG representative but do not face imminent loss of life, limb, or eyesight after hours; please dial 630-4817(base), option 2, or 098-960-4817(cell), option 2 for dedicated advice and instruction. We have personnel on-call 24/7 to return your call, hear your concerns and provide personalized guidance depending on your need.

DENTAL CLINIC
The Kadena Dental Clinic Appointment Line is open from 6:30am-4:30pm, Monday-Friday (excluding Federal Holidays, PACAF Family Days and Down Days). For appointments and for answers to all of your health care questions, please call us at:

Cell: 098-960-4817 (Ext 2, then Ext 1)
On Base: 630-4817 (Ext 2, then Ext 1)

TRICARE ONLINE
TRICARE Online features secure access to beneficiary appointments, prescriptions, and personal health data. To register go towww.tricareonline.com click on the "Register Now on TOL" link located under the Login area on the Home page. From there, follow the instructions to complete your account registration.

If you are a retiree and would like more information regarding TRICARE Retiree Dental Program please go tohttp://www.tricare.mil/Dental/TRDP.aspx

PHARMACY INFORMATION
Mandatory Call-in Refills: Prescriptions called in before 1600 should be ready for pick-up the next duty day after 1000
          634-1111 (On Base) -- Option 1, then Option2
          098-911-5111 (Cell Phone) -- Wait for dial tone then dial 643-1111, Option 1, then Option 2
If your phone just rings and the system does not answer, all lines may be full. Please try again later. If you continue to have difficulty, please call us at 630-4368
Thank you for your continued support as we try to better serve you!

TRICARE Mail Order Pharmacy (Express Scripts)
          Contacts:
          Outside the United States: For on-base commercial, Toll-free, 1.866.ASK4PEC (1-866-275-4732)
          TDD if Your Hearing is Impaired: Toll-free, 1-877-540-6261
          Online: www.express-scripts.com/TRICARE

PATIENT CENTERED MEDICAL HOME (PCMH) PROGRAM
PCMH Tri-Fold
Kadena Medical Clinic's Family Health Clinic focuses on the Patient Centered Medical Home model implemented by the Air Force Medical Service (AFMS). This model of health care is designed to permit consistency with your provider and greater flexibility when scheduling patient appointments.
The goal is to create an enjoyable practice environment that promotes and delivers quality, evidence based care to our patient population.
How does this affect you?
- A strong focus on seeing your provider or provider team consistently.
- Allows greater focus on your wellness and clinical preventive services
- Improved access to care
- Family Health Team works hand in hand with the Health Management Team for chronic illness
What is Health Management?
- An organized effort to achieve desired health outcomes in populations with prevalent, often chronic diseases such as diabetes or asthma
- Purpose is to equip the patient with information and a self-care plan to manage their own health and prevent complications that may result from poor control of disease process
- Care with a focus on prevention
What can YOU expect: Regular contact with a Health Manager - One on one discussion of your health condition, medications, labs, prevention measures or other needs you may have - Collaboration and coordination with your Health Team to provide you with comprehensive care - A consistent "go to" person
Our goal is to help YOU manage your oral health.

URGENT CARE